For HKHA member hotels only! Register by sending an email expressing interest in the free trial of Aitrago LMS to info@aitrago.com. It includes smart luggage tags, the app, and the back-end system. 24×7 support and on-site training will be provided.
Description of the system:
Eco-Friendly Innovation: We take pride in our eco-friendly and cost-effective solution, featuring paperless records, reusable luggage tags, and electronic luggage claim receipts, significantly reducing the environmental footprint.
Efficient and Expedient Service: Our system guarantees no more waiting for guests, with faster and smoother baggage drop-off and retrieval, streamlining their travel experience.
Mobility and Flexibility: By operating with mobile duty phones, hotel staff can provide attentive service without being tethered to a single location, embodying hotel’s commitment to agility and responsiveness.
Precision and Reliability: Our system offers accurate and reliable estimations of storage space availability and allocation, ensuring that every piece of luggage is accounted for and managed with the utmost care.
Enhanced Communication: Automated alert messages and custom actions enhance communication and efficiency among staff, eliminating the need for multiple platforms and fostering a harmonious operational environment.
Elevated Brand Image: We believe in creating a unique and memorable guest experience that not only meets but exceeds expectations, thereby improving your hotel’s image and setting a new standard in hospitality.
Revenue Generation: We offer a luggage delivery service from the hotel to the airport and borders for guests who scan the tags. This service can generate additional revenue for your hotel at HK$30 per piece of luggage, with no extra effort required from your staff.
Gratuity Made Easy: An active channel for guests to tip staff encourages appreciation for exceptional service, fostering a positive and rewarding work culture.
Cost-Effective and Labor-Smart: Our system addresses labor shortages and reduces operational costs, reflecting our strategic approach to resource management.
User-Friendly Design: The intuitive design of our system eliminates the need for extensive training and IT support, allowing for immediate integration and utilization by your team.
