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Blue Pin (HK) Limited

2024-06-26

Founded in Hong Kong in 2018 and backed by The Hong Kong Science and Technology Parks Corporation and The Hong Kong Polytechnic University, Blue Pin International is an ISO 27001 certified and award-winning hospitality technology company that digitally transforms hotel front-desk operations through AI-powered self-service and automation.

Our GSR™ (Guest Services Robot) Self-Service Check-in kiosk series empowers guests to complete the full check-in journey, from passport scanning, biometric verification, payment, e-signature, auto-room assignment and room key issuance in one minute, 24/7.  The result: dramatically shorter queues, reduced front-desk manpower, and a guest experience that impresses from the very first touchpoint.

Blue Pin’s integrated ecosystem includes GSR™ Self-Service Check-in kiosks, AI Ambassador virtual concierge, FrontDesk Pro e-signature workflows, and real-time Analytics Dashboard, which provides a complete platform that simultaneously empowers guests, streamlines operations, and drives measurable revenue growth.

Self check-in and check-out kiosk The GSR Kiosk provides uninterrupted assistance with the operational hour of 24 hours, 7 days a week, limiting average waiting time for guests.