Architecture, Design & Construction | Smart Hotel | Green | Sustainable

Hayconcepts Ltd. Trading as IN-dulge


INdulge is a Hong Kong based boutique design studio specializing in luxury international hotel and
entertainment environments throughout the Asia Pacific region. Established in 2016, INdulge is directed by
Karen Hay, and is working on high-end innovative projects, creating outstanding and memorable environments
for the owners, operators and, most importantly, the guests. We develop strong relationships with our clients,
peers and consultants to achieve a successful outcome for each and every project, taking a holistic approach to
design that encompasses the master planning, interior design and brand development.

For the past 28 years, we have had the privilege of working with the most well-known and respected hotel
operators and owners around the Middle East and Asia regions. Our list of prestigious clients extends to Shangri-
La, Accor: Sofitel and Fairmont, Hilton, Intercontinental, Langham, Ritz Carlton, and Hyatt among a few others.
We provide our clients with a wealth of design and technical expertise, and with each and every project we aim
to create a tailored and memorable guest experience. We are known for unique individual concepts, each with
a strong narrative, distinctive, theatrical and operationally sound, many of which have been award winning.
Our approach is a journey with our client and begins with research to conceive unique, immersive and
innovative interiors. In addition to our creative expertise and aspirations, we always strive to execute our
projects on time and within the parameters of our client’s budget, and with sustainability at the core.

We are committed to design with a strong sense of place and time, and our work demonstrates a passion for
cultural engagement, rich in texture and material aesthetic. We combine this with sophisticated contemporary
design and an extensive knowledge and experience of the Hospitality, Food and Beverage, and Spa industry.
We complement our Interior Design skills with a strong sense of Branding, Identity and Styling.