Innocorn Technology Provides Innovative AI Solutions for the Hospitality Industry
AI Phone Call – The Smart Assistant for Hotel Phone Inquiries
Our AI Phone Call system is specifically designed for hotels, aiming to automate the handling of various customer inquiries before booking, thereby enhancing service efficiency. Whether it’s asking about hotel facilities, room types, prices, restaurant options, or understanding current promotions, the AI can provide information quickly and accurately, making the decision-making process easier for customers.
After check-in, guests can easily request room service, book gym appointments, inquire about local attractions, or obtain recommendations for nearby activities via phone. The AI system can respond to guest requests in real-time without waiting for staff responses, significantly improving customer satisfaction and enhancing hotel operational efficiency.
Our AI Phone Call system has the following features:
- Multi-Language Support: The AI can communicate in multiple languages, allowing guests from different countries to communicate easily, thereby enhancing the experience for international clients.
- Intelligent Scheduling: The system can automatically handle guests’ booking requests and provide instant confirmation based on room availability and other restrictions, eliminating the hassle of waiting in line.
- Personalized Service: The AI can offer personalized suggestions and choices based on guests’ past records and preferences, ensuring that each guest feels uniquely cared for.
- 24/7 Service: Whether day or night, the AI system can provide assistance at any time, ensuring guests receive the help they need whenever required.
- Efficient Data Management: The AI can collect and analyze customer feedback, helping hotels better understand guest needs and continuously improve service quality.
- Security and Compliance: Our system adheres to strict data protection regulations, ensuring that guests’ personal information is secure and providing peace of mind.
By using our AI Phone Call system, hotels can not only improve service quality and customer satisfaction but also effectively reduce operational costs and achieve higher business growth. Let your hotel stand out in a competitive market by providing an unparalleled customer experience.
AI In-Room Assistant – The Pioneer of Hotel Customer Service
The AI In-Room Assistant is your intelligent companion during your hotel stay, designed to enhance the overall guest experience. After check-in, guests can simply scan the QR code in their room to immediately activate the AI assistant and enjoy seamless service.
This voice-based assistant supports over 30 languages and can instantly respond to various guest inquiries, including room service, facility usage, restaurant recommendations, and local attraction information. Whether guests want to know about special hotel offers or need to book additional services, our AI In-Room Assistant can provide immediate and accurate responses to ensure their needs are met.
The AI In-Room Assistant is equipped with a personalized virtual avatar that can wear the hotel uniform, providing guests with a more immersive interaction experience. This design not only enhances the brand image but also makes guests feel as if they are communicating with a professional hotel staff member.
Through the AI In-Room Assistant, hotels can further enhance customer relationship management and collect valuable guest feedback, continuously optimizing service quality. This is an intelligent, flexible, and adaptable solution that can meet the needs of various hotels, providing guests with an exceptional stay experience.
